At Docking Drawer, we’re very specific in how our products are made, who makes them, and how well they work for our customers. Of course, there are always hiccups when you’re creating something that has never been made before. That’s why, when we received word that the Leviton USB Charging Outlets were displaying some unusual behavior, we immediately looked into it. Should you own any of our Leviton USB Charging Outlets, this is one blog you will want to read.
No doubt you’ve witnessed an unusual trait when you first plug a device, such as a phone or tablet, into the Leviton USB Charging Outlet. It will start to charge and then it will momentarily stop before resuming its charge. While you may be thinking you have a faulty device, there’s no need to worry. This is perfectly normal behavior to expect from your outlet. We spoke to the Leviton engineer directly and he explained this abnormal outlet behavior. When you first plug the device into the outlet, there is what we can refer to as a “handshake." This is when the firmware in the Leviton outlets determines what type of device has been plugged into it. As you can imagine, all devices are different with different maximum charging currents, among other technical requirements. For this reason, the outlet goes through a short (no more than a second or so) period where it doesn't charge because it is “deciding” how much of a charging current can be applied to the device. Once it figures this out, charging resumes and will continue until the device is fully charged.
If you have a question about any of our Docking Drawer products, please don’t hesitate to ask. If we’re not sure of the exact answers, we can certainly get them for you and we’d appreciate the opportunity to do so.
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